Privacy Policy


Last updated: 1 April 2026

Personal Information Collection Statement

We provide this statement on or before collecting personal data, including purposes, whether provision is mandatory, classes of transferees, and access/correction mechanisms. We provide a personal information collection statement (pics) at or before the point of personal data collection and conduct direct marketing only with your prior, explicit consent.

What We Collect

Identity & contact; account & preferences; order & payment (tokenized); technical & usage; marketing preferences. Online identifiers may be personal data depending on context.

Purposes Of Use

Account management; order processing and delivery; customer support; site operation and security; analytics and improvement; direct marketing with explicit consent; legal and compliance.

we may use the personal data collected from you for the following purposes (including but not limited to):

  • To identify you and any accounts you have opened
  • To determine and verify your eligibility for discounts and promotions on goods
  • To allow this website to store your personal data so that you don't have to re-enter your information each time you purchase a product
  • To process orders, issue invoices, and fulfill orders
  • To design services that meet your needs
  • To conduct market research, statistical analysis, and behavioral analysis
  • To conduct program viewership surveys and analysis
  • Conduct customer data analysis and analyze your shopping preferences
  • Allow you to choose interactive features in our services, including identifying your friends and communicating with them to share your shopping experiences.
  • Recommend our products that may interest you.
  • Design our website and content to cater to your specific preferences.
  • Provide customer service.
  • Handle your complaints and accounts inquiries, claims against our company or any other party, and/or litigation.
  • Prevent and stop fraud.
  • For audit purposes.
  • Make disclosures as required by applicable laws, rules, and regulations of the Hong Kong SAR.
  • Any other uses directly related to the original purpose of collecting personal data.


Retention

We retain personal data no longer than necessary for the purposes stated, then securely delete or anonymize it.

Direct Marketing & Uemo

We only send direct marketing with your explicit consent and honor opt‑outs at any time. if you opt in, we may send commercial electronic messages about our products, offers, and events. Such messages will identify the sender and include a functional unsubscribe facility, and we will honor unsubscribe requests within 10 working days. 

Cookies And Online Tracking

We use necessary and optional cookies, and similar technologies to operate the site, analyze performance, and (with consent) personalize marketing. some online identifiers and cookies may constitute personal data depending on identifiability and context under PCPD guidance; we therefore provide clear purposes and user controls via our cookies notice/settings.

Disclosures Required by Law

We may disclose personal data to authorities or third parties when required by law of the Hong Kong special administrative region of the people's republic of China (“Hong Kong”) or to protect our rights.

Your Rights

You may request access and correction and withdraw marketing consent at any time. contact online@lakanto.hk; we respond within a reasonable period. 

Changes

We may update this policy and will post the latest version date at the top.